Frequently Asked Questions
Hi there! Thank you for your interest and support in what we truly love doing!
We would love to answer any questions you have. If you dont find the answers below, email us at support@lifeisourplayground.com and we'll get back to you soonest.
What is your return policy?

We know that it doesnt always work out. That's why we offer complimentary returns on all domestic orders. If you want to return an item, please use the return label and envelope included in your order send us back the item(s) you are returning or exchanging.

Please note that returns will only be accepted within the 30-day period following delivery of your item(s) and the item(s) must be unworn and in their original condition.

If the items come back unclean or show signs of wear, we reserve the right to charge a restocking fee of up to 30% of the item's retail value.

We may ask you for additional feedback to learn more about your experience.

Will I receive a full refund?

If your item(s) are returned within the 30-day period following delivery of your order, you are eligible for a full refund. Shipping charges are non-refundable.

Refunds are issued as soon as product is received and inspected (a process of 1-2 business days), and usually takes about 2 weeks to process through the payment method.

What's your policy for exchanges?
If youd like to try a different style or a different size, please email feedback@lifeisourplayground.com with your order number and desired item for exchange before placing the exchange in the mail.
Want to send us snail mail?
Our address is: Unit 221 The Atrium of Makati Makati Avenue, Makati City 1225 Philippines