WE WOULD LIKE TO ANSWER ANY QUESTIONS YOU HAVE
SHIPPING
Frequently Asked Questions
Hi there! Thank you for your interest and support in what we truly love doing!
We would love to answer any questions you have. If you dont find the answers below, email us at support@lifeisourplayground.com and we'll get back to you soonest.
What is your shipping policy?
We charge a flat PHP 90.00 shipping & handling fee for all Metro Manila orders. For provincial orders, we charge a flat rate of PHP 200.00
Every order comes with a return label. Please note that for exchanges, the shipping will be charged to you.
How soon after placing my order should I expect my package?
Metro Manila: PHP 90.00
- Receive your order 3-7 days within placing the order. Shipping & handling fee is non-refundable.
Provincial: PHP200.00
- Receive your order 3-7 days within placing the order. Shipping & handling fee is non-refundable.
If you want your order even faster than that, please email us at feedback@lifeisourplayground.com and we will try to get it out as fast as possible (extra fees will apply).
What about International Shipping?
International shipping is available for a flat fee to select regions.
International Shipping: $25-$55 based on region
Receive your order 7-30 days within placing the order.
How fast do you ship orders out of your warehouse?
It is our policy to send out orders within three business days of order receipt (subject to product availability), unless expressly stated otherwise on the product page of the item you ordered. Once shipped, order tracking information will be emailed to you.
How do you process orders?
Orders placed Monday through Friday before 10AM PST/1PM EST will begin processing that day. Orders placed after 10AM PT/1PM EST will begin processing the next business day.
Orders are shipped within 3 days of order receipt. Pre-order items are exempt from this rule.
You will receive emails from us when:
- Your order is received and confirmed.
- Your order is shipped.
What if I want to change my order?
If you wish to modify your order, we will do our best to accommodate your requests. Please email us at feedback@lifeisourplayground.com.
If you email us, a customer representative will respond to your email within 24 hours.
Sizing
Small:
  • Neck Width - 6.5 inches
  • Neck Drop - 4 inches
  • Shoulder - 5.5 inches
  • Chest - 17.5 inches
  • Body Length - 26.5 inches
  • Short Sleeve Length - 8 inches
  • Arm Hole - 8.5 inches
  • Sleeve Opening - 6.25 inches

Medium:
  • Neck Width - 7.5
  • Neck Drop - 4
  • Shoulder - 6
  • Chest - 19.5
  • Body Length - 28
  • Short Sleeve Length - 8
  • Arm Hole - 9
  • Sleeve Opening - 6.5

Large:
  • Neck Width - 7.5
  • Neck Drop - 4
  • Shoulder - 6
  • Chest - 20.5
  • Body Length - 28.5
  • Short Sleeve Length - 8
  • Arm Hole - 9.5
  • Sleeve Opening - 7

XLarge:
  • Neck Width - 8
  • Neck Drop - 4.5
  • Shoulder - 6
  • Chest - 21.5
  • Body Length - 29
  • Short Sleeve Length - 8
  • Arm Hole - 9.5
  • Sleeve Opening - 7.5eve Opening - 7.5